Across sectors, roles and geographies, the impact of creating real understanding of the customer and clients worlds for customer facing professionals is truly compelling. Seeing our learners achieve these breakthroughs is what drives the Wyda team, because we know what falls into place around this keystone mindset and capability shift.
Unlike so much training out there, for our Wyda alumni, these insights can’t be unseen.
“The most valuable learning was to put myself in the shoes of the client and understand their needs. Understand that stakeholder has their own priority and it is critical to manage stakeholder expectation and understand their need. There is often not a solution that will satisfy all the stakeholders, what matters is how to balance the needs.”
Tech Services, Australia
“More inquisitive about the clients business operations more broadly.”
Professional Services, Australia
“A thouroughly enjoyable CxO RPG. Totally recommend if you get the opportunity.”
Data#3 AustraliaRecruitment Consultant
“I've gained awareness of all the roles within a business and how they interact and involve discussionto align and make a decision.”
Microsoft New ZealandSenior Customer Success Manager
“What an amazing experience Wyda has been for my career and development! Being a part of Wyda has enabled me to develop in many ways through curiosity, collaboration and seeing things from a wider perspective, which leads to personal growth. Wyda inspired me to make better business decisions factoring in the business as a whole as well as colleagues, clients and customers. I now have a deeper understanding of how my decisions and actions impact people, purpose and profit.”
North AmericaCustomer Success Manager
“The Wyda training has really given me the opportunity to step into the role of leaders in different rooms of the house, and build understanding build understanding of what they care about, how other areas of the busines may impact them, and how their goals get communicated back into higher levels of the business. As I work with the Account Team for my QBR (Quarterly Business Review) with customers I'm now using that same stream of thinking to build relevant content to the executive team that will be in attendance. The simulation style training is some of the best I have done and really has helped me engage with the content. I really do believe this type of skill building is extremely valuable.”
Microsoft, CanadaTech Sales and Strategy
“Highly recommend this gamified learning offering for those looking to hone their business acumen and improve their elastic thinking. Grateful for your continued support and quintessential mentorship.”
Microsoft, CanadaCloud Solution Architect
“This was such a fun experience!”
Microsoft, USASenior Commercial Executive
“The Wyda business simulation allowed me to navigate some of the challenges that our customers face on a daily basis, from the unique perspective of various C-Suite executives. It's imperative for all of us at Microsoft to remember that while we may be interacting with an individual or small team during a customer negotiation, we really have several constituencies to consider, and ultimately to satisfy. Kate Kesby you and your team have put together a very valuable program - one that I would highly recommend to anyone in a customer-facing role!”
AustraliaProfessional Services
“I gained the ability to make decisions with less information than in an ideal situation. This has taught me to consider what the potential impacts could be and to take alternative measures to reduce any associated risks.”
AustraliaProfessional Services - Law
“After Wyda I now consider our advice and scope in light of the needs of various stakeholders.”
North AmericaTech Sales
“Highly recommended course to complete! Individuals who complete this program have learned and applied 5 essential business acumen elements; strategy, financials, operations, leadership and exteral influence. They have a wider perspective that allows them to understand their stakeholders and effectively solve business challenges across organisational silos. They have a deeper understanding of how their own decisions and actions impact people, purpose and profit.”
Tech Company AustraliaAccount Executive
“Wyda is an absolutely awesome training program. The simulation experience really helps make the information tangible and modules are kept at just the right length to provide learning while not being cumbersome. The content does a great job of replicating real life scenarios and you really do feel like you're in the role of the different org members you're playing.”
Tech Company, North AmericaAccount Delivery Exec
“C-Level business essentials across roles (walk a mile in those shoes situationally up to the CEO, managing growth challenges for a tech corporation. The easy call is hardly ever the right call. Lots of work but lots of fun too.”
Data#3Account Executive
“I've never come across training that was as engaging, challenging and provided such strong learning as I have with the Wyda training.”
Microsoft, CanadaCustomer Success Account Manager
